We ship all UK orders under 2kg by Royal Mail 2nd class £3.20, any orders above this weight are sent via Parcel force service. The standard delivery prices listed on the website include a 2-7 day delivery service by Royal Mail within the UK mainland. Deliveries outside the UK mainland will be between 7-14 days, depending upon the destination £8.90 Deliveries outside of the UK Mainland will incur a surplus delivery cost – please email us for a quote. All international orders will be treated separately. Delivery prices over £25 free in UK. Payments are taken at the time of order and not the time of despatch. Due to the nature of the product returns are only acceptable if unused. Please, contact us within 10 days should be damaged in transportation. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. We can not accept cancellation, but please, contact us if you have any problems with your order. We will gladly help you.